Pay to Park by Phone

PAY BY PHONE

The Town of Beaufort now offers the ability to park by cell, by downloading the PayByPhone app, the most convenient way to pay for parking.

How can I register for PayByPhone?

Registering your credit card is quick and easy. Sign up by downloading the PayByPhone parking app or by registering at www.paybyphone.com.

Once I find a parking space, how do I start my PayByPhone session?

Once registered, you only need to park, click on the PayByPhone app on your Smartphone, as your account information is already stored, enter the location number, select how long you wish to park for, confirm and you will be done! PayByPhone is easy, convenient and will relieve you of the stress of having to account for the parking time to avoid a ticket.

What kind of mobile phone can I use with PayByPhone?

Any smartphone, such as Apple, Android or Blackberry. By going to the PayByPhone website, paybyphone.com, you can click on the appropriate link for your Smartphone to download the mobile app.

How can I avoid getting a parking ticket when using PayByPhone?

PayByPhone has a feature that will alert you via text message when your parking session is about to expire, thus allowing you to extend the time without having to walk to the vehicle and avoid getting a citation. Posted time limits still apply.

How much does it cost to register for PayByPhone?

Registration is free. There is a $.25 transaction fee added to your parking payment.

Can I use PayByPhone outside of the limits of the Town of Beaufort?

Yes, you can use PayByPhone in hundreds of locations across the nation including Wilmington (NC) and Wrightsville Beach (NC).

How do I extend the parking session using my Smartphone?

You can simply extend the time by clicking on the “extend” feature on the PayByPhone mobile app before the parking session has expired.

How do the Parking Enforcement Ambassadors know that I have paid for parking?

When you pay for parking using PayByPhone, your parking status will be displayed on the handheld device used by the enforcement officers. Please ensure the plate number was entered correctly and note that any posted parking time limits still apply.

Can we add other vehicles to the same PayByPhone account?

Yes, for more details, please visit paybyphone.com and click on “my account” in order to add more vehicles to your account.

How can we know that the credit card transaction is secured?

Yes, it is secured because the credit card number is encrypted when you sign up and it is never entered, displayed or spoken during a telephone transaction.

Can I obtain a payment receipt?

Yes, to print a receipt, please go to the PayByPhone website and, once you have logged in, the system will show you the account history where all of your transactions are saved. You will need to select the date and print the receipt.

More information can be found by visiting: https://support.paybyphone.com/hc/en-us.